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Get Answer Of Your Questions

Shopping Information

  • Are there any Forward Delivery charges ?

    You can check the delivery charges from the product page itself as there is an option to calculate the delivery charges according to your pincode for the forward delivery.

  • Are there any charges for Reverse Delivery ?

    But for the Reverse delivery( which means when your guitar rental period is over and you want to give back the guitar to us), then it is chargeable.

  • How long will delivery take?

    You will get your guitar within next day



Payment Information

  • Which payment methods are accepted?

    Both Prepaid and COD (Cash On Delivery) payment methods are accepted.

  • What should I do if I receive a damaged or wrong product?

    1. If you receive any damaged or wrong or incorrect product(s) as per description on our website or units are missing as per ordered quantity, then please send a Photos and Video of product with bill within a day received to our business email , rentguitarr@gmail.com or directly contact us at this number +91-7982499076.
    2. We will investigate and look upon your problem related to the product and we will revert you in 24 hours, after your claim.
    3. For Valid Claim, you should provide all the details of the product in order to claim your concern successfully.
    4. If you failed to give any of the above-mentioned details then your claim will be counted as an Unsuccessful or Invalid Attempt .
    5. After receiving the product our team will check if the condition of the product is the same as delivered to you .
    6. If there is Positive Feedback from Quality Check Team – We will replace your product with another one (or refund in 2-3 working days.)
    Note:- According to our Return Policy you need to raise your problem within a day along with appropriate item pictures and unpacking videos.

  • Can I change or cancel my order?

    If your mind is changed and you want to change or cancel your order which you have recently placed, by going to order please fill and submit the Contact Us form or call us directly within 24 hours at +91-7982499076, +91-8744843376.
    Note:- If you cancel your product within one hour or before the product is dispatched, then you will receive a full refund within 1-2 working days and if your order is dispatched and you want to cancel that dispatched product. Then you will receive a full refund less the amount of shipping fee to your destination

  • Is COD (Cash On Delivery) available?

    Yes, Cash On Delivery (COD) is available.

  • Is my security amount refundable ?

    Yes, your security amount is refundable, when your guitar rental period is over.